Terms & Conditions – Zara & Sara

Welcome to Zara & Sara
. By accessing and purchasing from our shop, you agree to the following terms and conditions. Please read them carefully before placing any order.

1. General Information

  • Shop Name:Zara & Sara

  • Address: Masjid Market, Room No. 111, 1st Floor, 154 Motijheel C/A, Dhaka-1000

  • Contact Number: 01971-906004

  • Email: zarasarafashion@gmail.com

2. Product Information

  • All product descriptions, prices, and availability are subject to change without prior notice.

  • We strive to display products as accurately as possible; however, colors may vary slightly due to lighting or device display settings.

3. Orders & Payment

  • Orders are confirmed only after full/partial payment (as applicable).

  • We accept cash on delivery (COD) and online payment methods (if available).

  • Zara & Sara reserves the right to cancel any order due to stock unavailability or unforeseen circumstances.

4. Delivery & Shipping

  • Delivery time depends on location and product availability.

  • Standard delivery charges may apply based on your delivery address.

  • We are not responsible for delays caused by courier services or natural events.

5. Return & Exchange Policy

  • Products can be exchanged within 3 days of purchase if they are unused, unworn, and in original condition.

  • No exchange or return is applicable for discounted/sale items.

  • Customers must bear the return shipping cost unless the product is faulty or incorrect.

6. Privacy Policy

  • Customer information (name, contact details, and address) will be kept strictly confidential.

  • We do not share personal information with third parties without consent, except for delivery purposes.

7. Liability Disclaimer

  • Zara & Sara will not be held responsible for any indirect or accidental damages caused by product usage.

  • Customers are advised to follow product care instructions properly.

8. Changes to Terms & Conditions

  • Zara & Sara reserves the right to update or modify these terms at any time.

  • Continued use of our services indicates acceptance of the updated terms.

📍 For any queries, please contact us:
Name:Zara & Sara
Address: Masjid Market, Room No. 111, 1st Floor, 154 Motijheel C/A, Dhaka-1000
Contact Number: 01971-906004
zarasarafashion@gmail.com