Shipping Policy

Shop Name: Zara & Sara
Address: 154 Motijheel C/A, Dhaka-1000
Contact Number: 01974-444801
Email: zarasarafashion@gmail.com

Delivery Coverage

We deliver all over Bangladesh. Orders are shipped through trusted courier partners to ensure safe and timely delivery.

Processing Time

  • Orders are usually processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

  • Inside Dhaka: 2–3 business days.

  • Outside Dhaka: 3–5 business days (depending on courier service and location).

Shipping Charges

  • Inside Dhaka: ৳60 – ৳80 (depending on product size/weight).

  • Outside Dhaka: ৳120 – ৳150 (depending on courier policy and package size).

Cash on Delivery (COD)

  • Available for most locations across Bangladesh.

  • Customers are requested to pay the courier before opening the parcel.

Order Tracking

Once your order is shipped, you will receive an SMS or phone call with the tracking details.

Delays

We try our best to deliver on time. However, delays may occur due to:

  • Unforeseen courier issues

  • Natural calamities or political strikes

  • Incomplete or wrong shipping information provided by the customer

Contact Us

If you have any questions about shipping or delivery, please contact us:
📧 zarasarafashion@gmail.com